ReStore Administration/Reception Trainee (JobStart Scheme)

KEY RESPONSIBILITIES

1. Provide excellent customer service, handling customer and donor queries.
2. Reception duties – including answering the telephone and contacting donors or customers.
3. Responding to email enquiries from donors and customers.
4. Operating the electronic till system, including processing payments for sales made over the phone.
5. Booking in donor collections on the electronic till system.
6. Working with the Store Manager and Supervisor/s to market and promote items through social media platforms.
7. Assist with the administration and processing of Gift Aid.
8. Attend appropriate training as required. 

There may also be an opportunity to engage in Habitat for Humanity's broader work; this could include supporting with schools/youth engagement, practical painting on the House to Home Programme or helping raise the awareness of the organisation at events.

This role is being recruited through the JobStart scheme and is open to everyone. Please don’t be discouraged if you have never worked in retail, or have little experience. Full training and mentoring will be provided. This is an opportunity for you to work as part of a team, to learn new skills that will build your CV, and get experience that you can use in many roles going forward.

Application:

To be eligible to apply for the JobStart Scheme you must be aged between 16-65 years old and receiving a working age benefit and deemed eligible by a workcoach. Please contact your Workcoach or local Jobs and Benefits Office to ensure you are eligible. They will supply further application details.

For more information or help applying, please contact info@habitatireland.org